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As a charismatic and results-driven operations leader with 20 years of experience, I pride myself on applying personal integrity, strong business ethics, and excellent leadership skills to drive revenue, grow businesses, and deliver results that exceed expectations. My range of expertise stretches across financial management, sales leadership, team building, and technical project management. Blending foresight, analytical thinking, and a dedication to improvement, I have implemented long-standing solutions across organizations, positioning them for continued growth. A natural leader, I excel at managing teams, evaluating performance and ensuring a skilled workforce. I have also led technical projects involving research, design and development of new products and applications.
Connect with me today to discover how I can accelerate the achievement of your short and long-term goals.
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Resume
Results Driven Operational Experience in Fast-Paced, Challenging Environments.
President and Co-Founder, Crazy Canuck Events Corporation
September 2011 to December 2018
Growing a company from the ground up, I steered operations and generated profits of over $1M in the first three years. I oversaw budgets of up to $6M, tactfully controlling costs and allocating funds to achieve successful operations. I also developed business plans and collaborated with government agencies to ensure full compliance with local regulations. Managing a team of up to 50 individuals, I offered guidance and mentorship on standards, objectives, and operations and handled all human resources functions including hiring, recruitment, employee relations, training, development, terminations, and disciplinary actions. Additionally, I ensured a cohesive, collaborative, and positive work environment, empowering staff to achieve their personal and professional goals.
Some of my key contributions are as follows:
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Conceptualized, planned, and executed a highly successful national event series, titled Mud Hero, ranking as the largest Canadian mud obstacle course event despite American competition and strict budgets.
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Cut costs by 20% through strategic negotiations with suppliers and venues.
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Headed sales, sponsorship and marketing efforts, resulting in increased revenue, brand awareness, and public visibility.
Custom Application Developer/Business Intelligence Specialist/Sales Specialist, IBM Canada
May 2000 to January 2012
Here, I moved through numerous technical, business intelligence, sales operations, and sales roles. I developed new business processes, demonstrating a thorough understanding of business challenges to craft valuable solutions. I also oversaw a team of up to 10 individuals and motivated them to achieve targets.
Some of my key contributions are as follows:
Showcased technical acumen to steer troubleshooting, root-cause analyses, and process changes to facilitate operational efficiency and productivity.
Steered projects from conceptualization to delivery across various business functions, effectively galvanizing teams, managing resources, tracking progress, resolving issues, and delivering results on time and under budget.
Achieved customer satisfaction and sales quotas by employing persuasive communication skills and articulating the features and benefits of products and services to guide customers through sales.
Improved workforce and shared knowledge and insights by leading training and education of new hires and delivering presentations at events.
E-Commerce Specialist, Kubra Data Transfer
January 1999 to April 2000
As an e-commerce specialist, I developed and maintained e-commerce solutions for over 50 companies requiring global-scale capabilities. I coordinated administration, quality control, and error investigation of automated EDI and e-commerce systems. I also delivered second-level technical support, defined technical and business requirements, created concrete solutions, and implemented product line. One highlight was cutting response time by 25% leading to increased customer satisfaction. I also led efforts to improve quality of deliverables resulting in reduced calls and complaints.
In addition, I have over 20 years experience providing medical first response team leadership to a number of different sports and sporting events - including skiing, mountain biking, marathons and adventure racing to name a few.
I invite you to reach out to learn more about my experience or to set up a meeting about an upcoming opportunity.
I had the opportunity to work with Ted over the past 5 years on the Mud Hero property. Ted is an exceptional leader who has built a strong and well-deserved reputation as someone who is results driven and has a vision that is constantly keeping the customer experience top of mind. Ted’s creative thinking, event expertise, positive attitude, and exceptional leadership skills make him an absolute pleasure to work with. I look forward to one-day crossing paths in our professional endeavours and working with each other again!
Alyssia D.
Anyone who’s ever worked with Ted recognizes immediately the energy and passion he brings to a room. In the time that I have known Ted, it has been clear to me that he is a very resilient and forward-thinking problem solver, committed to the best interests of those he deals with. Connected first through IBM, Ted has been a very powerful coach and mentor to me. One of the most valuable lessons I’ve learned from Ted is that there is always an opportunity to find/build a solution; and the more adversity one faces, the more adversity one is then able to face. Whether you’re a colleague or a client, Ted will take the time to understand your needs and stop at nothing to contribute all he can to help.
Tom W.
During my five years at events.com, I had the pleasure of working with Ted - Co-Founder and Race Director of Mud Hero.
Ted was not only a client, but became a trusted resource and expert in the OCR space. His technical and business acumen helped guide our product road map, and in the process, improved his race series as well as other mob-type events.
I was extremely impressed with Ted's communication style as we were in continuous contact. He was constantly looking at ways we could work together and enhance his clients' experience (both from my end as well as Mud Hero's end). Our communication was always relevant and Ted's requests were reasonable, well thought out and clearly stated.
Ted made a point to establish a positive relationships with all departments in our organization, even our contract employees. He quickly became one our favorite clients to deal with as he made everyone feel as though we were a part of his team.
I welcome any opportunity to collaborate with Ted on any projects in the future.
Julie Z.
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